Privacy Policy

1. Introduction

Series 7 Master LLC ("we," "us," or "our") operates the website series7master.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site, use our services, or interact with us in any way, including through SMS and MMS messaging.

By using our Site or services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree with this policy, please do not use our Site.

2. Information We Collect

Information you provide directly:

• Name (first name and/or last name)
• Email address
• Phone number (when voluntarily provided via forms, scheduling, or other opt-in methods)
• Exam type you are preparing for
• Payment information (processed securely through Stripe; we do not store your full credit card number)
• Any additional information you provide during coaching sessions, forms, or communications with us

Information collected automatically:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our coaching services
• Process transactions and send related information (confirmations, invoices)
• Communicate with you, including responding to inquiries and scheduling sessions
• Send you SMS and MMS messages related to your coaching, appointments, and account activity (if you have opted in to receive such messages)
• Send you marketing communications such as newsletters, tips, and promotional offers (you may opt out at any time)
• Improve our Site, services, and user experience
• Comply with legal obligations

4. SMS and MMS Messaging

When you provide your phone number and opt in to receive SMS or MMS messages from Series 7 Master, the following applies:

• We collect your phone number solely for the purpose of sending you messages related to our coaching services, appointment reminders, account notifications, and, if separately consented to, marketing and promotional messages
• Message frequency varies depending on your engagement with our services
• Message and data rates may apply depending on your mobile carrier and plan
• You may opt out of receiving SMS/MMS messages at any time by replying STOP to any message you receive from us. Upon receiving your opt-out request, we will confirm your unsubscription and cease sending further messages
• For help or questions about our messaging program, reply HELP to any message or contact us at [email protected]
• Your consent to receive SMS/MMS messages is not a condition of purchasing any product or service from Series 7 Master

Carriers (AT&T, T-Mobile, Verizon, and others) are not liable for delayed or undelivered messages.

5. Third Party Service Providers

We may share your information with trusted third party service providers who assist us in operating our business. These providers include:

• Stripe for payment processing. Stripe's privacy policy governs their use of your payment data
• GoHighLevel (GHL) for customer relationship management, email communications, SMS/MMS messaging, and scheduling
• Vimeo for hosting video content on our Site
• Google Fonts for displaying typography on our Site

We do not sell, rent, or trade your personal information to third parties for their marketing or promotional purposes. This includes all information collected through our SMS/MMS messaging program.

6. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. Cookies are small data files stored on your device when you visit our Site.

You can control cookie preferences through your browser settings. Disabling cookies may affect your ability to use certain features of our Site.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

For SMS/MMS messaging records, we retain opt-in consent records, opt-out requests, and messaging logs for a minimum of ten (10) years to comply with applicable state and federal regulations.

If you request deletion of your data, we will make reasonable efforts to do so unless we are required by law to retain it.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of marketing communications (email and/or SMS)
• The right to withdraw consent where processing is based on consent

To exercise any of these rights, contact us using the information below.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information, including phone numbers or any data collected through our SMS/MMS messaging program.

To make a CCPA request, contact us at the email address below.

11. Children's Privacy

Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our Site after changes are posted constitutes your acceptance of the updated policy.